Refund & Returns Policy
At Seasons Maker, we are committed to delivering high-quality, natural, and chemical-free products. Due to the nature of our food supplements, spices, and herbal formulations, we follow a strict but fair return and refund policy.
1. Eligibility for Returns
We accept returns only under the following conditions:
- Product received is damaged, defective, or leaked
- Wrong product delivered
- Package tampered during transit
Note: An unboxing video or photo proof is mandatory for any claim.
2. Non-Returnable Products
Due to hygiene and safety reasons, the following items are not eligible for return:
- Opened or used products
- Food supplements and herbal products once opened
- Spices and consumables after seal break
3. Return Request Timeline
- Customers must raise a return request within 48 hours of delivery
- Requests after this period will not be accepted
4. Refund Process
Once your return is approved:
- Refund will be processed within 5-7 working days
- Amount will be credited to the original payment method
5. Replacement Option
Instead of a refund, customers may opt for product replacement (subject to availability).
6. Cancellation Policy
- Orders can be cancelled only before dispatch
- Once shipped, cancellation is not possible
7. Contact for Support
Seasons Maker - Customer Support
7/41 B, MAK India Road, Civil Aerodrome Post,
Avinashi Road, Coimbatore, Tamil Nadu - 641014, INDIA
Email: info@makindialimited.com / info@seasonsmaker.com
Phone: +91 8220492227